Domestic Shipping Rates: FREE
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Estimated duration to receive your product: 2-3 working days.
There might be potential delays due to a sudden high volume of orders or problems that are outside of our control.
In-store pick up is available.
Our in-store pickup hours are 10am-4pm on Monday-Friday. Please have your order confirmation email with you when you come.
We offer worldwide delivery. Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once the shipment arrived your country. These charges are the customers responsibility and not of UVDaddy.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
or directly call our after- sales service team at (+60)132182437
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us!